Services

Flexible HR support - only when you need it

Think of Banked Hours as your HR safety net—support when you need it, peace of mind when you don’t.

Banked Hours are prepaid blocks of HR time that can be used however and whenever your business needs. Whether you have an internal team that occasionally needs a second opinion or you’re handling HR yourself and just want support to fall back on, this service is built for flexibility.

You won’t be tied into a contract and you can top up your hours at any time. It’s cost-effective, easy to manage and you’ll always have a trusted HR partner on hand.

STEP HR, Banked HR Hours for SMEs in Scotland HR Agency Consultants

Trusted by clients like

Banked Hours for a wide
range of HR support tasks

Policies, Contracts and Handbooks

Drafting, reviewing or updating key HR documents to ensure compliance and consistency.

Disciplinary, Grievance and Absence

Support and advice for handling employee issues confidently and lawfully.

Investigations and Hearings

Independent support for investigations or representation in formal hearings.

Recruitment and Onboarding

Help with job specs, contracts, interview questions, onboarding checklists and more.

Restructures, TUPE and Redundancy

Expert guidance through change processes, from planning to consultation.

Employee Communications

Creating letters, meeting notes and consultation documents with the right tone and content.

Ad Hoc Advice

General HR queries and problem-solving, whether it’s a quick phone call or a more complex issue.

Meeting Attendance

Virtual or on-site presence to support formal or sensitive conversations.

Who Is It For?

Banked Hours are ideal for:

  • Small businesses without in-house HR
  • Employers who want to manage HR in-house, but with expert backup
  • Organisations with changing or project-based HR needs
  • Employers seeking predictable, manageable HR costs
  • Those who want support without monthly retainers
Speak to us

Have a question? Great. We are here to help.

Contact us and we will get back to you within 24 hours.