Services

We'll be part of your team

Flexible, affordable HR expertise tailored to your business.

At STEP we understand that every business is different. That’s why our HR Support service offers a flexible, personalised approach—whether you need consistent ongoing support, a bank of hours to dip into or ad hoc help with a specific project.

Our HR team works in partnership with you to manage people, prevent problems and improve performance.

Support that fits around your business.

STEP’s HR Support service is designed to flex with your business—giving you access to the right support at the right time. Whether you’re navigating a disciplinary issue, planning an organisational restructure, or simply need to update your policies and staff handbook, our team is here to help.

We work with you to manage day-to-day HR matters and provide strategic input when it’s needed most. From ensuring legal compliance and drafting documentation, to advising on recruitment, redundancy, TUPE, or employee wellbeing—we act as an extension of your team, helping you create a fair, compliant, and high-performing workplace.

Why Choose STEP HR Support?

We’re not just a service provider—we’re part of your team. Whether you’re navigating day-to-day HR queries or leading major change, we help you stay compliant, resolve issues early, and create a positive, productive workplace.

As a not-for-profit organisation, we reinvest in the local economy and offer support at below-market rates—without compromising on quality.

Our CIPD-qualified consultants bring real-world experience and sector-specific knowledge, offering honest, jargon-free advice tailored to your business. Whether you prefer support in person, online or over the phone, we’re flexible, responsive and committed to helping you create a productive and legally compliant workplace

Three flexible ways to work with us

HR Retainer Service

Ideal for businesses looking for consistent, long-term support.

You’ll have an agreed number of hours per month with a dedicated HR consultant who gets to know your business inside and out.

HR Pay As You Go Service

Need support with a one-off project or urgent situation?

Our Pay As You Go service lets you access expert HR support for exactly what you need—no contract, no minimum hours.